Privacy policy

Last updated 6 November 2026.

Who we are

Phil Yarrow Consulting Ltd (Company № 06268045), trading as PYC, is responsible for the personal data described here.

Address: 3 Springdale Close, Hardwicke, Gloucester, GL2 4JD, United Kingdom
Phone: +44 7880 754387
Email: info@philyarrow.co.uk

What this website does not do

This website has no contact form and no user accounts. We have not added analytics or advertising tools to it, and it does not set cookies of its own.

What we collect and when

When you visit. Our hosting provider, Cloudflare, handles the technical data needed to deliver each page, such as your IP address, browser details and the page requested. Request logging is switched on for this site, and your browser may send network error reports to Cloudflare.

When you email or phone us. We receive your email address or phone number and whatever you tell us. Our email is hosted by Google.

When you message us on WhatsApp. We receive your phone number, your WhatsApp profile name and your messages. Meta operates WhatsApp.

When you pay for a teardown. Stripe handles the payment. You enter your payment details into Stripe's own form, and they go to Stripe rather than to our website. Stripe's form loads only when you start to book.

When you book a time. Calendly handles the booking in a window on our page, and the meeting takes place on Zoom. You give your name, your email address and anything you choose to share to Calendly, and it can send us those details with the event name and start time. We give each payment a reference and pass it to Calendly, so we can match your payment to your booking.

When you hire us. We hold the information you share for the work. This can include access to your Google Search Console and Google Analytics data.

Why we use it and our lawful basis

  • To take payment, arrange your booking and carry out work you have bought. Our lawful basis is contract.
  • To run and protect this website, and to answer your messages. Our lawful basis is legitimate interests.
  • To keep financial records. Our lawful basis is legal obligation.

Who we share it with

We may also share records with professional advisers, such as our accountant, and where the law requires it. We do not sell your personal data.

These providers may process data outside the UK. Their privacy policies explain where and how they protect it.

How long we keep it

  • Financial records, including payment records: six years.
  • Emails, WhatsApp messages, booking details and client data: two years after our last contact, unless we need them longer for ongoing work or a legal claim.
  • Hosting logs: for the limited period set by Cloudflare's service.

Cookies

This website does not set cookies of its own. Stripe and Calendly may set their own cookies when their forms load during booking, and Calendly can show you its own cookie notice.

Your rights

Under UK data protection law you can ask for access to your personal data, and ask us to correct or delete it, limit how we use it, or transfer it. You can also object to how we use it. These rights have some limits. To use them, contact us using the details above.

You can also complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint.